Damage service

After a light accident with clean vehicle damage, a mask is opened in MMI, which offers two options: emergency call or assistance with the damage handling service. A contact to the Audi assistance can be established via the hands-free system. A specially trained serviceman will help with the further steps.


  • triggers manual or automatic emergency call in emergency situations
  • provides personal support by voice until assistance is available
  • can be used for emergency calls in case of accidents of other road users


What you need to use Audi connect

  • Emergency call & service including vehicle control option